Emergency Contact and Lab Information  
               

Technical Problems with Individual PCs: 

~ Normal Hours: 

ü      Log problems at http://www.iup.edu/lts 

~ Evenings and Weekends:

ü      Log problems at the above address

ü      Email Mike (bkpl@iup.edu), and Ed (edzimmer@iup.edu) 

~ Technical Staff is off campus for an extended amount of time:

ü      Log problems at the above address and email the above people.

 Wide-spread Technical Problems: 

~ Normal Hours:

ü      Log the problem at http://www.iup.edu/lts,

ü      Call Ed at x7-7928

ü      Email Mike, Gerrie, and Ed (addresses above). 

~ Evenings and Weekends: 

ü      Log the problem at the above web address

ü      Call Lee (Office:x7-3068) and stop in the LTS office to report the problem

ü      Call Mike (Cell: 724-972-2032) or Ed (Home: 724-532-0256 Cell: 724-454-9228)

Lab Closed or Disabled: 

~ Notifying Current and future lab users: 

ü      Make an announcement in the Lab

ü      Call ATS: x7-5653 or x7-5769 to update them on status

ü      Call STS: x7-2198 to update them as well   

 ~ Determining availability of other Labs:

ü      Contact STS (use above phone number) or view the STS Support site at http://www.iup.edu/ats/sts